Osaka

Business trip to Osaka, Japan

Business trip to Osaka, Japan

Since middle and pre-modern ages Osaka has been the center of Japanese commerce. The city is dotted with canals which were vital to the its commerce and trade since early ages. Today also the city is the heart of Japan’s mighty industrial economy and home to most major Japanese companies.

Though many of the businesses have set up their quarters in Tokyo or even China in order to take advantage of the Chinese market as well as to save on labour and production costs, Osaka still is home to the sector of small businesses manufacturing electronic products as well as the nation’s pharmaceutical industry.


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Well known electronic manufacturers such as Matsushita (producer of the label Panasonic) and Sanyo, Sumitomo Metals as well as Kansai Electric Power Company are still based in the city.

Furthermore, Osaka is working hard to attract tourists and business conventions with its venues like Intex Osaka and My Dome Osaka holding many reputed international exhibitions including IFIA Osaka and Design Engineering & Manufacturing Solutions Expo.

If your are planning a business trip to Osaka Japan it is a good idea to know at least a little about the culture and etiquette in Japan. Use these business etiquette tips as a guideline only. There are too many social, personal and business nuances in Japan to be considered. There is no uniform approach possible for all occasions.
For more in-depth information I suggest you buy and read the "Global Business Etiquettes" book.
  • Communication:
    Use formal names, professional and academic titles. Rank is very important and should be respected at all time.
    The Japanese are not direct and this to the extreme, they prefer subtlety to directness. If there is a request that can’t be agreed upon, the Japanese will reply with a sentence like "it’s under consideration".
    Never interrupt somebody.
    Dress formal and conservative.

  • Meetings and negotiations:
    When making appointments use the 24-hour clock time format to avoid misunderstandings.
    Be very punctual, if you suspect you will late, call and explain the situation.
    Never cancel a meeting at the last minute.
    Shaking hands is accepted as you are a foreigner but the custom is to bow, the deeper the bow, the more respect you show for the other.
    Always give a small gift to the most senior person at the end of the meeting, as a token of your esteem.Remain standing until invited to sit down or others do so.
    First appointments are more socially oriented, Japanese would like to know you a bit better at first.
    Keep your presentation as short as possible, to the point, accurate and precise, do not exaggerate.
    Follow up a meeting with a letter or an e-mail with all agreements outlined.
    The Japanese do not see contracts as a final agreement so it is possible the contract will be renegotiated.

  • Table manners:
    If unsure on how to behave, mimic the behavior of someone equal in rank.
    Wait until you are appointed a seat.
    Avoid alcohol if possible, otherwise drink little. Your glass will be refilled when you empty it.
    If making a toast, stand up.
    Eat not too much but finish your bowl untill the last grain, ohterwise the others think you want more.
    Keep your hands above the table when eating.
    After finishing eating, place your chopsticks on the chopstick rest or on the table.
    Thank your host at the end of the meal.

Japan has been experiencing deflation, an annual drop in prices since 1999. In 2008, however, the whole world has been turmoiled by the rising oil, food and commodity prices. Japan’s inflation rate, except for fresh fruit, fish and vegetable prices, rose 1,5% in May 2008. This was the highest rate since 1998.

For a decade now, Japanese consumers have grown accustomed to dropping prices. With prices suddenly going up, consumer spending is expected to drop, spelling further trouble for the economy. Indeed, in the second quarterly report of 2008 issued by the Bank of Japan, 58.7% of those surveyed said they expect to cut their spending this year. This is the highest figure on record since the survey started in 1997. The Bank of Japan will be hard-pressed to rein in inflation which has become a global phenomenon.

Doing business in Japan

The Japanese Economy experienced an amazing growth phase after World War 2 and up until the 1980s. Japan became the second largest economy in the world after the United States. Nonetheless, in the 1990s the country experienced a decline in the growth, and some of its structural problems still hold it back.

Thanks to low tax rates, an abundance of economic freedom, and a system ruled by the private sector, Japan’s economy is the second largest economy in the world and the largest in Asia, based on real GDP, market exchange rates, and nominal GDP. Japan uses planned development of science and technology, and has a very strong work culture, which contributes to the country as a whole. It also emphasizes on a good relationship between the industrial sector and national government.

Japan has some characteristics that have marked its swiftly rise from the heritage of the Second World War, to superiority in the 1980s. In particular, manufacturers, their suppliers and distributors work closely together in informal but tight structures named keiretsu, with close support from several financial institutions and the government. For most of the last fifty years, large Japanese corporations have also provided guaranteed employment for life to ’salarymen’, typically male employees who work the highest number of hours on the planet in return for that commitment.

For continued growth rates and stability in the Japanese economy, the government has recently been considering a number of incentive ideas to manage inflation, increase service sector productivity, focus on fiscal consolidation, and modify the tax system and labor market. With a gross debt of 180% of GDP, additional measures to reduce the enormous budget deficit are becoming increasingly urgent. An improvement in the budget balance of between 4% and 5% of GDP (on a primary budget basis) is needed just to stabilize the government debt-to-GDP ratio, a first step towards the government’s goal of lowering the ratio in the 2010s.

The first priority is to further cut government spending, which has fallen by 2 percentage points as a share of GDP during the past five years, mainly through trimming public investment and the government wage bill. Disbursement reductions should be accompanied by reforms to improve efficiency in the public sector.

Kansai International Airport is located on an artificial island in Osaka bay. Its construction caused major problems, due to the softness of the ground, the island has sunk a number of meters, this is a process that continues, although by now it has been reduced to a few centimeters a year.

Address
Osaka Kansai International Airport
1-banchi
Senshu-kuko Kita
Izumisano-shi
Osaka 549 8501
Japan
Telephone: +81(0)72 455 2500
www.kansai-airport.or.jp

Airport codes
IATA airport code: KIX
ICAO airport code: RJBB

Lost property
For information about lost and found objects you can contact the Kansai International Airport Information Center on phone number +81(0)724 552 500).

Terminal info

The KIX passenger terminal is a four level building by the design of Renzo Piano Building Workshop (Renzo Piano and Noriaki Okabe). It has a gross floor space of almost 300.000 m2. It is the longest airport terminal in the world, with a total length of 1700 meters from one end to the other. It has a state of the art people transport system called the Wing Shuttle, which moves passengers from one end of the pier to the other.

The terminal’s roof has the shape of an airfoil. This shape is used to improve the air circulation through the building: enormous air conditioning ducts blow air upwards at one side of the terminal, circulate the air across the curvature of the ceiling, and collect the air through intakes at the other side. Mobiles are suspended in the ticketing hall to take advantage of the flowing air.

Connectivity from the airport

Train
With the Kansai Airport Rapid Service you can travel from Osaka Kansai International Airport to Osaka in approximately 65 minutes and the trip will cost about 1300 yen.

Taxi
From the airport you can take a taxi to get to Osaka. The trip will take about 60 minutes and will cost about 18.000 yen.

Keep the following tips in mind if you need to order a taxi during your business trip to Osaka.

In the central areas of the city, you will never have any trouble finding a taxi. They line the main street, Midosuji, 24-hours a day, waiting for passengers. Taxis in Japan are expensive. When you don’t want to spend it, use public transport.

On the rear left door window the price of the first 3 kilometers is visible. This price is somewhere between 500 en 660 yen.

Company namePhone number
Osaka Kojin Taxi Rengokai67711437
Toho Taxi Co., Ltd.66592523
Inoyama Taxi Co., Ltd.63282510
Chidori Taxi Co., Ltd.66612181
Aozora Kotsu67938180

La Tour
The French restaurant La Tour, located in the Swissôtel Nankai Osaka, has heavy French cutlery, Rothko lithographs, and dark-red upholstery to match their culinary aspirations. Bouillabaisse is the house specialty, and the restaurant gives an excellent service.
1-60 Namba 5-chome
Chuo-ku, Osaka
Phone: 06/6646-5126

Ume No Hana
Among the various restaurants in Osaka, the Japanese restaurants are definitely the most visited ones both by the locals and the temporary visitors to the country. Ume No Hana is one such restaurant in Osaka dealing primarily with exotic Japanese delicacies.
11F Shin-sai-bashi OPA Bldg.
1-4-3 Nishi-Shin-sai-bashi
Chuo-ku, Osaka
Phone: 06/6258-3766

Kani Doraku
The Kani Doraku is most famous restaurant on Dotombori-dori. The enormous mechanical crab on the facade is a local landmark. Kani Doraku has very good crab dishes at reasonable prices. For lunch a crab set, with large portions of crab, costs around 4.000 yen. A crab for dinner costs more than 6.000 yen. There is an English-language menu available. Maybe it is an unusual choice for dining during a business trip, but it is fun!
1-6-18 Dotombori
Chuo-ku, Osaka
Phone: 06/6211-8975

Tips to save money on hotel costs during your business trip to Osaka.

To get the best price for a good hotel room during your business trip to Osaka it's not only important to compare the prices the hotel charges for a room, but also compare the prices of the different booking agencies.
This can save you, or your company, a lot of money!

Follow these easy steps:
  • Go to this hotel listing for Osaka.
  • Select the "Check-in" and "Check-out" date.
  • Select filters like: "Hotel brand", "Ratings", "Location" and "Price ranges".
  • Select the hotel you like.
  • You will get an overview of the prices from up to 24 booking sites
  • Select the best offer in the list and book the room!

We have selected the following established business hotels for your convenience:

Toko City Hotel Shin Osaka
The Toko City Hotel Shin Osaka is a three-star hotel found in the center of Osaka, Japan. This is hotel is located right in front of the subway station and many other downtown locations in Osaka. Rooms at the Toko City Hotel Shin Osaka are spacious and air conditioned. Guests at this hotel can also look forward to niceties like direct dial phones, free movies, Internet, automatic wakeup calls and satellite television.
2-32-9 Higashimikuni
Yodogawa-Ku Osaka 532-0002
Osaka, Japan
More info about Toko City Hotel Shin Osaka

Monterey Hotel Osaka
The Monterey Hotel Osaka features a distinctive and elegant construction, with tones of soft yellow, which follow Austrian architecture. The interiors also follow an Austrian theme. If you travel to the 8th floor you might be in for a treat, as this floor is a recreated medieval chapel called Goedele. There are three different theme room styles to choose from: Donau Classic (16th century furnishings); Biedermeier or Vienna traditional style; and Southern European style with terracotta tiles. There are two on-site restaurants.
3-3-45 Umeda Kita-Ku
Osaka, Japan
More info about Monterey Hotel Osaka

ANA Gate Tower Hotel Osaka
There are 361 rooms for rent at the ANA Gate Tower Hotel Osaka. Rooms are spacious and elegantly designed. They feature toiletries, satellite TV, direct dial phones, high speed Internet and a mini-bar. Amenities for the ANA Gate Tower Hotel Osaka include on-site restaurants that serve authentic Japanese food as well as western Chinese dishes. The hotel also offers business conferencing rooms. At the end of the day, guests can relax at the hotel’s on-site recreational rooms, like a gym, swimming pool and sauna. It is part of the tallest building in Japan, taking up floors 29-50 of the ANA Gate Tower. Views of the city below are astounding.
1 Rinku Orai Kita
Osaka, Japan
More info about ANA Gate Tower Hotel Osaka

The third largest city of Japan Osaka is a shopper’s heaven. Long stretches of streets filled with shops having wares of all kinds fulfilling your minutest of requirements is made available. Prices are definitely negotiable and if you are a temporary visitor the shop owner might exempt you of the sales tax.

A business trip to Osaka therefore is not complete if you miss the shopping. Not only taking a souvenir back, but the innumerable shopping malls, fashion streets, electronic arenas will urge you to unleash the shopping fanatic in you. The flea markets are an added advantage to strike profitable bargains. It’s too rare an offer and too hard to resist. Every street and every shop in Osaka is devoted to a single cause- pleasure of shopping with the best possible deals. Going round all these shops and malls is a fascinating experience and gives a great insight into the Osakan Style of business.

Fashion:
Fashion Boutiques featuring designer wears and popular names like Gucci, Prada which are hallmarks of the fashion industry are all present. The favored local haunts are the Ane-Mura or the American Town, Shinsaibashi-Suji Shopping Street, Tennoji Area and Umeda Shopping Arcade among many others. Exotic looking evening wears, to casuals and children’s dresses adorn the shop shelves to be picked by you.

Electronics:
The night dazzles the eyes in Osaka with all its neon signs and hoardings. Known for its technological advancement and inventing all the latest gadgets Japan is renowned all over the world. The Den-Den Town is a complete electronics paradise. Around 150 shops dealing with a dizzying section of all the modern gizmos make up the appliance district Of Nipponbashi on the eastern side of Den-Den Town.

Handicrafts:
The local handicrafts of Osaka are the identity of the culture, customs and age old tradition of Osaka, Japan. The Tennoji Area sells the most exquisite looking antiques. But the most exciting place to look and study the traditional handicrafts of Osaka, a visit to the Japan Folk Crafts Museum (Nihon Mingei-Kan) is highly recommended.

Osaka Castle
The main attraction and a definately must see during your business trip to Osaka is the Osaka Castle. Osaka Castle is deep-rooted in the pride of citizens of Osaka as the symbol of Osaka, as is the "Taiko-han" (the founder of Osaka Castle, Hideyoshi Toyotomi). The castle was built by him in 1582 and was the seat of rule until he died. There were five towers with the main one being nine stories tall. It was not until 1931 that the present ferro-concrete reconstruction of the castle was built. Major repair works gave the castle new glamor in 1997. Inside the castle is a museum that documents the life of the founder Toyotomi Hideyoshi and the history of the castle.

Sightseeing tips

Shitennoji Temple
The Shitennoji Temple is the oldest in Japan. The original temple was initiated in the year 593 by Prince Shotoku. The original temple complex was build of wood. Its buildings have been destroyed repeatedly through the centuries by fire and war. In addition to the Main Golden Hall, you can also view a five-story pagoda, the turtle sanctuary and aged stone gate dating as far back as 1294. It is great to wander through the temple’s newly restored Japanese Landscape Garden, first laid out during the Tokugawa regime and since that time a lovely oasis with its manicured bushes, meandering streams, and a waterfall.

The Umeda Sky Building
The Umeda Sky Building is Osaka’s answer to Tokyo Tower. It’s a strikingly modern, beautifully realized dual skyscraper, joined at the top by a “roof garden observatory”, without any kind of garden at the top, so don’t expect any greenery. It’s great to visit the observatory during the sunset, at that time the view is quite spectacular. It’s only 700 for admission. You can access the Umeda Sky Building via Umeda or JR Osaka stations.

The Open Air Museum of Old Japanese Farmhouses
When you have plenty of time and you want to know more about the way of living during earlier times in Japan, this museus is a great place to visit. Located in the enormous Ryokuchi park, it consists of numerous houses which have been transported from all over the country. You can walk around most of the buildings to take in the atmosphere of pre-industrial Japan. Admission to the museum is about 500 yen, and you can access it from Ryokuchi-Koen station on the Midosuji subway line.

Before you go on your business trip to Tokyo, Japan you should always get a travel insurance with a complete coverage. Make sure your health care insurance is sufficiently covered. Maybe this is already covered in your regular health care insurance but often you will need to cover this with the travel insurance. Also a good travel insurance should cover the costs of travel for a relative in case of seriously illness or an accident. The business trip travel insurance should also cover the costs of search, rescue and repatriation.

When you go on business trips on a regular basis, the easiest way to get insured is with an annual multi-trip insurance. Keep in mind that you can also use this insurance for your pleasure trips so don’t forget to include to insure your leisure activities.

Emergency servicePhone number
Police110
Medical/ Fire119

For medical help you can contact AMDA International Medical Information Center of Japan. They provide telephone help in English Monday through Friday between 9:00 AM and 5:00 PM. Call 03-5285-8088 in Tokyo, or 06-4395-0555 in Osaka.

For emergencies you can turn to the Yodogawa Christian Hospital:
Awaji-Honmachi l-chome
Higashiyodogawa-ku, Osaka
Tel: (06) 6322-2250
www.ych.or.jp

Japanese is the official language of Japan. There is a form of the language considered standard: hyōjungo, meaning "standard Japanese", or kyōtsūgo, "common language".

The Japanese language is written with a combination of three scripts: Chinese characters called kanji and two syllabic scripts made up of modified Chinese characters, hiragana and katakana. The Latin alphabet, rōmaji, is also often used in modern Japanese, especially for company names and logos, advertising, and when entering Japanese text into a computer. Arabic numerals are normally used for numbers, but traditional Sino-Japanese numerals are also common.

Of course, when you don’t master the Japanese language you should take along a interpreter but it can always be useful to know some Japanese words:
EnglishJapanese charactersPhonetic pronunciation
How are you?お元気ですか?o genki desu ka
I’m fine, thanks. And you? はい、元気です。あなたは?hai, genki desu. anata wa?
What’s your name?お名前はなんですか?o-namae wa nan desu ka
My name is ......です... desu
Pleased to meet you初めましてhajimemashite
Good morning お早うございますohayō gozaimasu
Good afternoon今日はkonnichiwa
Good evening今晩はkonbanwa
Good nightおやすみなさいoyasumi nasai
Goodbyeさようならsayōnara
Bon appetitいただきますitadakimasu
Cheers/Good health!乾杯kanpai
I don’t understandわかりませんwakarimasen
Please write it down 書いてくださいkaite kudasai
Excuse me すみません!sumimasen
How much is this? いくらですかikura desu ka?
Thank youどうも dōmo
You’re welcomeありがとうございますarigatō gozaimasu
Where’s the toilet? 便所はどこですか。benjo wa doko desu ka
Yes / Noはい / いいえhai / īe
How do you say ... in Japanese?...を日本語で何と言いますか。...o nihongo de nanto īmasu ka?

For visitor from 63 countries it is no neccessary to apply for a visa when your stay contains only a limited number of days.

A list of these countries you can find on the website of the Ministry of Foreign Affairs of Japan:
www.mofa.go.jp

On this website you can also read how you can apply for a visa when your stay is longer than the indicated number of days or you are from a country that is not included on this list.

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