Business trip to London, United Kingdom.
London is the major centre for international business and is one of three "command centres" for the world economy. According to 2005 estimates by the PricewaterhouseCoopers accounting firm, London has the sixth largest city economy in the world after Tokyo, New York City, Los Angeles, Chicago, and Paris.
London generates approximately 20 percent of the UK’s GDP. The economy of the London metropolitan area, the second largest in Europe, generates about 30 percent of the UK’s GDP.
London is one of the prominent financial centres of the world and serves with New York City as the most important location for international finance.
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London’s success as a service industry and business centre are English being the native and dominant language of business, close relationship with the U.S. and many countries in Asia. Other factors include English law being the most used contract law in international business and the multi-cultural infrastructure.
Government policies such as low taxes, particularly for foreigners, a business friendly environment, good transport infrastructure and a deregulated economy with little intervention by the government have all contributed to London’s economy becoming more service based.
Over 85 percent (3.2 million) of the employed population of Greater London work in service industries. Another 500.000 employees resident in Greater London work in manufacturing and construction, almost equally divided between both.
For more in-depth information I suggest you buy and read the "Global Business Etiquettes" book.

- Communication:
Use formal names, professional and academic titles. Many older people or people from the ’upper class’ value formalities.
The British are direct with modesty, do not confuse this with rudeness.
Never interrupt somebody.
Dress formal and conservative. - Meetings and negotiations:
When making appointments use the 24-hour clock time format to avoid misunderstandings.
Be very punctual, if you suspect you will late, call and explain the situation.
Never cancel a meeting at the last minute.
Shake hands with everyone upon arriving at the meeting and leaving.
Remain standing until invited to sit down or others do so.
Some time is spent to getting to know you before the business conversation begins.
Agenda’s are strictly followed.
Keep your presentation as short as possible, to the point, accurate and precise, do not exaggerate.
Follow up a meeting with a letter or an e-mail with all agreements outlined. Keep the style formal. - Table manners:
If unsure on how to behave, mimic the behavior of others.
Wait until you are appointed a seat.
Avoid alcohol if possible, otherwise drink little.
If making a toast, stand up.
Put a napkin on your lap, eat not too much but finish your plate.
Keep your hands above the table when eating.
After finishing your plate lay your knife and fork parallel on your plate with the handles to the right.
Thank your host at the end of the meal.

The economy of the United Kingdom is made up of the economies of England, Scotland, Wales and Northern Ireland. Based on market exchange rates, the United Kingdom is today the sixth largest economy in the world and the third largest in Europe after Germany and France.
At the end of the 18th century, the Industrial Revolution started in the United Kingdom with an initial focus on heavy industries such as shipbuilding, coal mining, steel production, and textiles. The royal empire created an overseas market for British products, allowing the United Kingdom to dominate international trade in that 19th century. However, as other nations industrialised, coupled with economic decline after two world wars, the United Kingdom began to lose its competitive advantage and heavy industry declined, by degrees, throughout the 20th century. Manufacturing remains a significant part of the economy, but accounted for only one-sixth of national output in 2003.
The British motor industry is a significant part of this sector, although it has weakened with the collapse of the MG Rover Group and most of the car industry is nowadays foreign owned. Civil and defence aircraft production is led by the second largest defence contractor in the world, BAE Systems, and the continental European firm EADS, the owner of Airbus. Rolls-Royce holds a major share of the global aerospace engines market. The chemical and pharmaceutical industry is strong in the United Kingdom, with the world’s second and sixth largest pharmaceutical firms being based in the United Kingdom.
The service sector of the United Kingdom, nevertheless, has grown substantially, and now makes up about 73% of GDP. The service sector is dominated by financial services, especially in banking and insurance. London is the world’s largest financial centre with the London Stock Exchange, the London International Financial Futures and Options Exchange, and the Lloyd’s of London insurance market all based in the City of London. London is a major centre for international business and commerce and is the leader of the three "command centres" for the global economy,along with New York City and Tokyo. It has the largest concentration of foreign bank branches in the world. In the past decade, a rival financial centre in London has grown in the Docklands area, with the HSBC, the world’s largest bank, and Barclays Bank relocating their head offices there.
Many multinational companies that are not primarily based in the United Kingdom have chosen to site their European or rest-of-world headquarters in London: an example is the US financial services firm Citigroup. The Scottish capital, Edinburgh, has one of the large financial centres of Europe and is the headquarters of the Royal Bank of Scotland Group, one of the world’s largest banks.
Tourism is very important to the British economy. With over 27 million tourists arriving in 2004, the United Kingdom is ranked as the sixth major tourist destination in the world. London, by a considerable margin, is the most visited city in the world with 15,6 million visitors in 2006, ahead of 2nd placed Bangkok (10,4 million visitors) and 3rd placed Paris (9,7 million).
The Uited Kingdom has a small coal reserve along with highly important, yet continuously declining natural gas and oil reserves. Over 400 million tonnes of proven coal reserves have been identified in the United Kingdom. In 2004, the total coal consumption in the United Kingdom, including imports was 61 million tonnes, allowing the United Kingdom to be self sufficient in coal for just over 6,5 years, although at present extraction rates it would take 20 years to mine.
Some facts in a list:
| currency | British Pound |
| Time zone | GMT |
| population | 61113205 |
| area | 244,820 sq km |
| population density | 250 / sq km |
| GDP | 1193 billion |
| GDP/per capita | € 19803 |
Address
London Heathrow Airport
234 Bath Road
Harlington
Middlesex
UB3 5AP
Great Britain
Telephone: +44(0)870 000 0123
Fax: +44(0)20 8745 4290
www.heathrowairport.com
Airport codes
IATA airport code: LHR
ICAO airport code: EGLL
Lost property
The airport lost property office is operated by the Excess Baggage Company. There is a storage charge for items reclaimed. The office is open from 08:00 – 19:00 Monday to Saturday, and on Sundays 08:00 – 16:00.
The telephone number for enquiries is +44 (0)20 8745 7727.
Terminal info
Connectivity from the airport
Train
There are train stations in the Central Hall of Terminals 1, 2 and 3 and in Terminal 4. The Heathrow Express (tel: +44(0)845 600 1515) leaves every 15 minutes to Paddington Station, travel time is 15 minutes. A cheaper alternative is the slow train Heathrow Connect, which also goes to Paddington Station, travel time is 30 minutes, but does not leave from the station in Terminal 4. Trains leave from Paddington Station to the west and southwest of England, and it is also an important station of the London metro network. In addition the airport is the end point of the Piccadilly metro line.
Taxi
The famous black taxis of London are in front of all terminals (tel: +44(0)20 8745 5325). Expect that a ride to the center of London takes a minimum of one hour. For an indication of the prices, to London Center £35.00-£60.00, to Marble Arch £45.00 and to hotels around Heathrow Airport £10.00. Limousines with a driver can be reserved with Burgundy Global (tel: +44(0)20 8831 2000).
Gatwick Airport is the second largest London airport. Although there is only one runway this airport processes 33 million passengers each year. Many charter and budget airline companies use this airport.
Address
London Gatwick Airport
West Sussex
RH6 0NP
Great Britain
Telephone: +44(0)870 000 2468
Email: gatwick_feedback@baa.com
www.gatwickairport.com
Airport codes
IATA airport code: LGW
ICAO airport code: EGKK
Lost property
Gatwick Airport’s lost property service (operated by the Excess Baggage Company) is located in the South Terminal. Opening times are 08:00 to 19:00 Monday to Saturday, and 08:00 to 16:00 on Sundays. A charge is made for each item.
For further details you can call +44 (0) 1293 503162.
Terminal info
Connectivity to the city
Train
There is a train station in Terminal South. The Gatwick Express (tel: +44(0)845 850 1530) goes to Victoria Station in London, travel time is 30 minutes, the Thameslink (tel: +44(0)20 7620 6333) connects the airport to King’s Cross Station, travel time is 50 minutes. Further information about the train system can be obtained through National Rail (tel: +44(0)845 748 4950).
Taxi
Taxis are in front of the Arrivals Hall of both terminals. Take into account that the road to London is frequently very busy and a taxi ride to the center of the city can last 60–90 minutes, the price is £60.00–£90.00.
London City Airport is the youngest airport of all the airports around the British capital. It was opened in 1987 and is in the eastern part of the city, near the Docklands, a harbor that was transformed into a modern living and business district. The airport has grown steadily and now processes about two million passengers per year which are mainly business travelers.
Address
London City Airport
Royal Docks
London
E16 2PX
Great Britain
Telephone: +44(0)20 7646 0088
Fax: +44(0)20 7474 5747
www.londoncityairport.com
Airport codes
IATA airport code: LCY
ICAO airport code: EGLC
Lost property
You can report any lost property at the Information Desk or call +44 (0) 20 7646 0000/88 or +44 (0) 20 3203 2000/88.
Terminal info
London City Airport offers some of the fastest check-in times of any UK airport and our departure gates are just minutes from the Departure Lounge.
Connectivity to the city
Train
There is a station from Docklands Light Railway, this is an automatic metro system that connects the airport with the Docklands (Canary Wharf) and the train and metro station Canning Town (Jubilee Line). The Westline’s end point is near the metro station, Bank, close to the City (Central Line).
Taxi
Taxis are in front of the Arrivals Hall. A ride to the center of London only takes 20-30 minutes and costs approximately £20.00 and a ride to Canary Wharf costs £12.00.
London Stansted Airport is about 50 kilometers northeast of the British capital. It is the fourth busiest airport in Great Britain after Heathrow, London Gatwick and Manchester Airport. It is used by many budget airline companies such as Ryanair and easyJet. The airport processes 22 million passengers per year. There are plans to expand the airport, but there is a lot of resistance from the people living in the neighborhood.
Address
London Stansted Airport
Enterprise House
Bassingbourne Road
Essex
CM24 1QW
Great Britain
Telephone: +44(0)870 000 0303
Fax: +44(0)1279 662 066
Email: stansted_feedback@baa.com
www.stanstedairport.com
Airport codes
IATA airport code: STN
ICAO airport code: EGSS
Lost property
If you lose anything in the terminal, please enquire at the lost property/left baggage desk in check-in Zone G, next to the outsized bag drop area. There is no charge for items collected on the day they were lost.
If it’s a day or more since you lost the item, please contact the lost property office in the Orange Car Park (Lane Q), which is open daily from 09:30 to 16:30. Telephone +44 (0)1279 663 293 or fax +44 (0)1279 663 181.
A charges will apply for lost items which are reclaimed after the day they were lost.
Terminal info
Connectivity to the city
Train
There is a train station under the terminal, the Stansted Express (tel: +44(0)845 850 0150) leaves every 15 minutes to Liverpool Street Station in London, travel time is 45 minutes, a train also goes to Cambridge and the Midlands.
Taxi
Checkercars (tel: +44 (0)1279 661 111) is the only company that may operate at Stansted Airport. Taxis to London are not cheap, approximately £70.00. There is a counter in the Arrivals Hall where you can reserve a taxi.
Keep the following tips in mind if you need to order a taxi during your business trip to London.
Fares within Greater London depend on the time of day, distance traveled and taxi speed, and are displayed on the meter. The driver is not obliged to accept a hiring if the destination is outside Greater London, and the fare for such a journey may be negotiated between the driver and hirer. Drivers must, unless they have good cause, accept any hiring up to 12 miles (20 miles if starting at Heathrow Airport), or up to one hour duration, if the destination is in Greater London.
| Company name | Phone number |
| London Bridge Cars Ltd. | +44 (0) 2073579999 |
| Premier Airport Cars | +44 (0) 2072499999 |
| Freedom Cars | +44 (0) 2077399080 |
| Millenium Cars | +44 (0) 2088707000 |
| West London Cars | +44 (0) 20 8993 5555 |
Corrigan’s Mayfair
Corrigan’s Mayfair redefines the concept of quintessential British cuisine. Fusing seasonal produce with Richard’s unmistakable flair, it offers some of the most refreshing dishes to London’s appetites in a very long time.
28 Upper Grosvenor Street
London W1K 7EH
T 0207 499 9943
www.corrigansmayfair.com
The Giaconda Dining Room
"It’s a traffic-stopping little piece of class in this run-down short-cut-to-nowhere street..."
9 Denmark Street
WC2 H8LS
London
Tel: 0207 240 3334
www.giacondadining.com
L’Anima
This is a glossy, smart restaurant, light and airy with natural materials and subdued colors, opened by Francesco Mazzei, a very accomplished chef and here concentrates on his southern Italian upbringing and first culinary experiences. If you are on a business trip to London, this is a great restaurant for entertaining your hosts.
1 Snowden Street
Broadgate West
London, EC2A 2DQ
Tel: 0207 422 7000
www.lanima.co.uk
Tips to save money on hotel costs during your business trip to London.
To get the best price for a good hotel room during your business trip to London it's not only important to compare the prices the hotel charges for a room, but also compare the prices of the different booking agencies.
This can save you, or your company, a lot of money!
- Go to this hotel listing for London.
- Select the "Check-in" and "Check-out" date.
- Select filters like: "Hotel brand", "Ratings", "Location" and "Price ranges".
- Select the hotel you like.
- You will get an overview of the prices from up to 24 booking sites
- Select the best offer in the list and book the room!
We have selected the following established business hotels for your convenience:
Hilton London Islington Hotel
The Hilton London Islington hotel is in the heart of Islington, next to the Business Design Center. Hilton London is the perfect base for business travelers. Enjoy delicious Mediterranean fare and mezze in The Restaurant at the hotel or have a drink in the modern Axis Bar.
53 Upper Street
London N1 0UY
Tel: 44-207-354-770
More info about Hilton London Islington Hotel
Best Western Premier Shaftesbury Hotel
The stylish Best Western Shaftesbury London Hotel is located in the heart of London’s West End. With just 17 miles away from London Heathrow International Airport and 36 miles from London Gatwick International Airport, it is very convenient for business travelers in London.
65-73 Shaftesbury Avenue
Piccadilly, London W1D 6EX
Phone: 44 207 871 6000
More info about Best Western Premier Shaftesbury Hotel
NH Harrington Hall
NH Harrington Hall is located in the heart of London’s exclusive Royal Borough of Kensington and Chelsea. The hotel is ideally located only two minutes’ walk from Gloucester Road Underground Station, which is served by the District, Circle and Piccadilly lines, providing direct access to Heathrow and the City which is very convenient during a busy business trip.
5-25 Harrington Garden
SW7 4JB London
Tel. +44 207 396 9696
More info about NH Harrington Hall Hotel London
Lillywhites and Piccadilly Circus
The Lillywhite’s sports store was established by James Lillywhite. The store has been at Piccadilly Circus since 1925.
Cross the road to Tower Records then walk up Regent Street, passing Austin Reed. Cross Regent Street and stop at the corner of Beak Street.
Many of the stores featured in this walk hold royal warrants. Royal warrants are issued by the Royal Household to companies providing services and goods to the Royal family.
Turn right at Beak Street and continue to Kingly Street. Turn left at Kingly Street, then right at Ganton Street.
Carnaby Street
Shellys have been selling their famous shoes since 1945.
Carnaby Street was established in the 1680s.
Walk along Ganton Street then turn left along Carnaby Street, then left again at Fouberts Place. At the end of Fouberts Place, turn left along Regent Street.
Hamleys and Regent Street
Hamleys was established in 1760 as "Noah’s Ark". The store was originally located in High Holburn. The current Regent street store was opened in 1981. Inventors of games would come to Mr Hamley in the hope he would sell them in his store. One such game was called Ping Pong. The store is now owned by a private consortium.
The lower section of Regent Street between Piccadilly Circus and Oxford Street is known as the Quadrant.
Return back along Regent Street and continue to Oxford Circus. Turn left at Oxford Circus and walk along Oxford Street. Turn left at New Bond Street and stop at the corner of Brook Street.
Fenwick and Bond Street
Fenwick was established in 1882 in Newcastle, and opened in Bond Street in 1891. It is a classic English department store and still independently-owned. It is the only road running from Piccadilly to Oxford Street and each road is separately numbered, making it confusing for visitors. Sotheby’s have been auctioneers since 1744 and the statue of the Egyptian goddess over their doorway dates from 1600 BC, making it the oldest outdoor sculpture in London.
Continue along New Bond Street, stopping at Smythson Stationers on the left hand side.
Smythson
Smythson was established in 1887 and are the world’s foremost stationers. They hold three royal warrants and produce stationery for the Royal houses of Europe, heads of state and the world’s fashion elite.
Continue along New Bond Street to Clifford Street
Gieves and Hawkes in Savile Row
Each store was separately established in the late 1700’s: Gieves were Nelson’s tailors and Hawkes were tailors to the Duke of Wellington.
Savile Row was originally laid out in the 1730’s but only came to prominence in the 1860’s when it gained its reputation for fine tailoring for men. Men adopted sombre blacks and greys, which made "cut and fit" the important aspects of men’s clothes - the hallmark of Savile Row style ever since.
Turn right at the end of Savile Row. Turn left along Old Bond Street, down to Piccadilly. Turn left along Piccadilly, passing the Burlington Arcade and cross the road at Duke Street. The Burlington Arcade is also worth a visit. The arcade was built in 1819 and typifies Mayfair tradition and luxury.
Fortnum and Mason, and Piccadilly
Established in 1705 and the store staff still wear tailcoats. There is a clock above the entrance to the store. The two founders of Fortnum and Mason are represented by the figures beside the clock who come out and bow to each other on the hour.
Go down Duke Street then turn left at Jermyn Street.
Jermyn Street
There are some delightful arcades and stores in this street Piccadilly market is set in the grounds of St James’ Church, the market includes a peaceful garden.
Jermyn Street was completed in the 1680’s but only St James’ Church at the far end towards Regent Street remained.
Continue along Jermyn Street, turn left to Piccadilly Circus
There is so much to do and see in London that making a choice is much to difficult, When you have some time left on your business trip to London and it’s a rainy day, I would suggest the British Museum, which holds around 13 million items of historical interest. When you have beautiful weather you could visit one of the royal parks in London.
Royal Parks
There are 8 royal parks in Greater London, of which 5 - Hyde Park, St James’s Park, Regents Park, Green Park and Kensington Gardens are in central London. The other parks are Greenwich, Richmond and Bushy Park.
Much of the land occupied by the royal parks was acquired from the Church following the dissolution of the monasteries in the 1540s. The land was initially kept by the royals as private hunting grounds but was later made accessible to the public - Hyde Park being the first to be opened up.

The Royal Parks of London are lands originally owned by the monarchy of England or the United Kingdom for the recreation of the royal family. They are part of the hereditary possessions of the Crown.
The public does not have any legal right to use the Parks, as public access depends on the grace and favor of the Crown, although there may be public rights of way across the land. As part of its statutory management function the Agency permits the public to use the Parks for recreational purposes.
With increasing urbanization of London, some of these were preserved as freely accessible open space and became public parks. There are today 8 parks formally described by this name and they cover almost 2000 hectares of land in Greater London.
Make sure your health care insurance is sufficiently covered.
Maybe this is already covered in your regular health care insurance but often you will need to cover this with the travel insurance. Also a good travel insurance should cover the costs of travel for a relative in case of seriously illness or an accident.
The business trip travel insurance should also cover the costs of search, rescue and repatriation.
When you go on business trips on a regular basis, the easiest way to get insured is with an annual multi-trip insurance.
Keep in mind that you can also use this insurance for your pleasure trips so don`t forget to include to insure your leisure activities.
For emergencies you can call 999 or 112.
In 2006 101 was made available in some areas as a non-emergency number for police and local authorities in several areas in England and Wales.



